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Lease Return


What can our Lease Return service do for your business and your people?


Are you or your people paying a fortune in penalty re-charges?

Last year UK companies faced a £130,000,000 bill for end of contract penalty charges,* for excessive milage wear and tear.

This amounts to re-charges for things such as scratches, dents, chips in windscreens and tears in upholstery. You may also be charged for vehicles which have been heavily soiled or have excessive odours. Virtually all leased vehicles will have some amount of damage, if an inspector deems this to be excessive then there is a cost of repair. Often this can add up to hundreds of pounds.

Here's the solution

MPH Vehicle Solutions will inspect your cars using the same industry standard as the lease return inspectors and identify the things they are looking for. We can put many of these hotspots right with our full range of smart repair services, which can work out cheaper than replacement parts and body shop repairs.

MPH make it simple and save £££s and arguments.

We will assess each car using the same system and guidelines that the lease return inspectors use. We will provide a full report and a full quotation. We will only ever charge what we quote, and we will only ever quote for the work that will save money.

MPH guarantee that overall will make savings with our lease return system and avoid the arguments later.

Fleet management and driver-to-driver exchange

MPH have a wide range of services which are useful to fleet managers and their cars, from the moment you take delivery to the time you hand the cars back. So whatever your needs, be it driver-to-driver exchange, regular valet services, or vehicle preparation. We can deliver the level of commitment and service you need.

Leased Car Guide


Useful advice to help you avoid unexpected costs.


Introduction

The aim of this guide to car leasing is to help you to look after your leased car and to help you find solutions to problems that every driver comes across, and where possible, to help you avoid getting the problems in the first place. We will give you useful advice on managing the car to the end of the contract and avoiding unexpected costs.

What are recharges?

A leased or contract hire car will at some point have to be returned to the company which provided it when the contract ends, and you are obliged to return it in a reasonable state of repair. At the time the car is returned it will be inspected by the lease company and any areas of damage deemed to be "excessive wear and tear" incur a penalty recharge to the cost of repairing the damage.

Most inspectors work from the guidelines provided by the BVRLA (British Vehicle Rental and Leasing Association) in their Fair Wear & Tear Guide. If you haven't already received one of these guides, we strongly recommend that you purchase one.

"The aim of the BVRLA's Fair Wear & Tear Guide is to provide an industry-wide, accepted standard as to what constitutes fair wear and tear for contract hired and leased vehicles on their return to BVRLA Members at the end of contract."

The guide provides information as to what is and what is not acceptable with full descriptions, photos and even a handy check list for appraising your vehicle before return. Keep this guide in your glove compartment and use it to check your car should you incur any damage, The Fair Wear & Tear Guide guide will tell you if you are likely to incur a penalty, this online guide will tell you what to do about it.

Although many penalty charges are for excessive mileage, often the penalties are for damage which can be easily rectified at a fraction of the cost. For example, if you have a small scuff on your bumper, you could be charged the full price of a bodyshop repair which may involve replacing and repainting the whole bumper. However, a Smart Repair technician can repair just the damaged area which obviously costs less money. Even if your car has damage which needs a full bodyshop repair, it is often cheaper to have the work done yourself than pay the penalty recharges which will cover the lease company's administration costs for the repair. But of course the best option is to try to avoid damaging your car in the first place! With just a little effort you can avoid most of the risks and save yourself trouble when you return your lease car.

Valeting for Leased and Contract Hire Vehicles

Many people who lease or contract hire a vehicle, tend to forget that the car isn't theirs, and that one day the car leasing company will want it back. This is when many people wish they had paid more attention when reading the small print on their contracts!

Although the lease or hire company do not expect to get the car back in perfect condition (they do allow you some "Wear & Tear"), they will charge you for excessive damage. The problem is that your idea of 'excessive' may differ wildly to that of the lease company! Don't forget that the lease company needs to sell your car before they get their profit and so need it back in a salable condition. Most lease companies adhere to the industry guidelines as published by the BVRLA/RAC/AA, as to what constitutes 'Fair Wear & Tear Standard' and what is chargeable, noting the areas of damage and charging you at the cost of repair, or for the cost of devaluation that the damage has on the car. And here lies the problem and the solution!

Simply contact one of our highly qualified advisors or pop in for a chat and we would be more than happy to talk you through each stage step by step.